Cancellation policy

European Nightcrawler Subscriptions

Choose a 48, 96, 150 or 200 count pack and deliveries every week, every two weeks or every month. Your regular and discounted subscription prices are shown before checkout.

Commitment discounts

Three-month commitment: weekly 12% off, every two weeks 8% off, monthly 5% off. Six-month commitment: weekly 15% off, every two weeks 10% off, monthly 8% off. Discounts apply to worms only.

Your initial commitment runs for three or six calendar months from your first order. You pay for each delivery; this is not prepaid. Recurring orders continue afterward until canceled. Shipping is charged separately on every delivery at the carrier-calculated rate. European nightcrawler subscription packs may use two-day or overnight services and do not qualify for live-axolotl flat-rate or free-shipping offers.

Managing and canceling

Use your customer account to manage available subscription settings, or contact info@axolotlkingdom.com before the next scheduled billing date. Canceling stops future subscription billing. Orders already processed are handled under our existing shipping and refund policies.

If you cancel before the end of your initial commitment, repay only the subscription discounts already received on fulfilled, non-refunded orders. Our staff calculates the amount and sends a separate itemized invoice for you to review and pay. Repayment is never automatically charged. There is no charge for future deliveries.

After your initial commitment, cancellation does not require discount repayment. By choosing a commitment subscription and completing checkout, you agree to these terms. Nothing in this policy limits rights that cannot lawfully be excluded.